Quality Policy
Jóia da Europa S.A., in its footwear manufacturing activity, is committed to:
– Increasing customer and stakeholder satisfaction;
– Continuously improving the implemented quality management system;
– Complying with customer requirements and other applicable requirements to the organization.
Management Policy
Jóia da Europa S.A., a footwear manufacturing company, approaches the sustainable development of its activities through an Integrated Policy of Quality, Environment, and Occupational Health and Safety, driven by a spirit of continuous improvement and efficiency. The company is committed to continuously reviewing its performance in order to meet the expectations of all stakeholders involved in its operations.
The principles of Jóia da Europa S.A., outlined below, serve as a reference framework for its positioning and actions towards its clients, surrounding communities, and other stakeholders. These principles are known and shared by all employees.
Quality of Products and Services:
√ Promote a culture based on taking action to correct the root causes of detected errors;
√ Promote skills development and communication among all employees;
√ Provide products that ensure full satisfaction of all customers and stakeholders, tailored to their needs and expectations, while complying with agreed requirements.
Environmental Responsibility:
√ Comply with all applicable environmental legal requirements and other standards within our sector;
√ Prevent pollution caused by our activities, ensuring control over their impacts;
√ Protect the environment;
√ Encourage stakeholders to act competently and responsibly in accordance with environmental principles;
√ Reduce the carbon footprint of the activity through reduced fuel consumption.
Occupational Health and Safety:
√ Minimize accident risks and prevent the occurrence of injuries and occupational diseases among employees;
√ Maintain a high standard of Occupational Health and Safety through appropriate training and continuous implementation measures, namely hazard identification, risk assessment and control, and the adoption of equipment, operational techniques, and organizational procedures;
√ Ensure emergency readiness across the entire organization.